Transform Your IT Department into a Service Unit – 21CLHK 2017
[PDF] 21CLHK 17 – Transform Your IT Department into a Service Unit
In this workshop, we look at the role of an IT department in international schools and how to transform them into a service unit that this critical to the school’s mission. We discuss ITIL and ISO 20000 in schools. Presented at the 21st Century Learning Conference in Hong Kong, 2017.
I work as an Educational Technology consultant at International EdTech committed to helping schools use technology successfully. I frequently present at conferences on Educational Leadership, Learning Technology, IT, and Data Systems. I am also a a published author focusing on Educational Technology, International Education, and Leadership.